Most of our products are covered by One
Year Warranty. Whenever you want to return
any product for warranty service, you are required
to send us an email at support@techseo.com
to inform us before dispatching the product. We
will respond to your email within 24 hours.
The
defective product may be replaced by similar product/model
performing same functions when the original product/model
is out of stock.
If
the product is replaced, the warranty of the original
purchased item is in effect for the replacement
item. The replacement item does not add additional
warranty time on to the warranty period.
Before
the warranty expires, we will invite you to join
our extended warranty via email.
Exceptions: This warranty
is voided in the event of misuse, power surge, failure
by customer to follow instructions, product modification/alteration,
ordinary wear and tear, negligence, or improper
operation. Damages caused by rain, flood, storm,
or any other disaster are not covered. Modification,
repair or attempted repair by anyone other than
Technology Alarm Locksmith Company will also void
this warranty.
Damage in Transit
All
products we ship to customer are insured with the
shipping company (normally DHL,
FedEx
or UPS).
It is customer¡¦s responsibility to note any damage
on the products delivered. In order to place a claim,
customer is required to inspect the products, report
damage (if any) to the shipping company once you
received the package, and hold the package until
the shipping company picks up and/or inspects the
damaged product.
